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3 min read

How better career conversations unlock growth and loyalty

How better career conversations unlock growth and loyalty
How better career conversations unlock growth and loyalty
5:26

When employees quit, it’s rarely just about pay. 

Time and again, research shows that lack of growth opportunities is one of the top drivers of attrition. 

LinkedIn’s 2024 Workplace Learning Report found that 93% of employees would stay longer if their company invested in their careers. 

Retention is often more about whether people feel like they’re growing. 

The simplest, most effective way to unlock that growth is through conversations about career development.

These conversations can give employees clarity, direction, and purpose, while aligning their growth with the company’s goals.

Without these conversations, or if they are below par, people can be more disengaged and eventually more likely to leave. 

In this article, we’ll explore why career conversations matter, what’s broken about traditional reviews, and how managers can reframe the dialogue to retain and inspire their best people.

Why performance reviews aren’t enough

For decades, the default approach to career development has been the annual or bi-annual performance review. 

The problems with these conversations are: 

  • They focus too heavily on evaluation rather than growth.
  • They’re tied to past performance rather than future potential.
  • They often feel like a box-ticking exercise rather than a meaningful dialogue.

“Annual performance reviews are a terrible way to manage people.” - Laszlo Bock, former SVP of People Operations at Google

Employees today expect more. They want ongoing conversations about their skills, aspirations, and career paths, not a scorecard that gets filed away until the next cycle.

Performance reviews alone don’t keep people engaged. Growth-focused conversations are needed. 

The power of meaningful career conversations

A career development conversation is different. It’s not about assessing what’s been done, but about co-creating what’s next.

At their best, these conversations:

  • Uncover hidden ambitions. People often have skills or goals they’ve never shared because nobody asked.
  • Surface blockers early. Whether it’s lack of confidence, training, or resources, managers can help remove obstacles before they cause frustration.
  • Build trust and loyalty. When employees feel heard and supported, they’re more likely to stay committed.

Gallup research shows that employees who strongly agree their manager helps them set performance goals are 3.6 times more likely to be engaged. Engagement translates directly to retention.

Career conversations are a key retention strategy.

How to ask better questions

Great conversations require better questions. 

Instead of vague and outdated questions around where employers see themselves in the future, try sharper prompts that encourage reflection and dialogue. 

Here are some ideas: 

  • What skills do you want to build in the next 6–12 months?
    Keeps growth specific and actionable.
  • What projects or challenges excite you most right now?
    Helps match work with motivation.
  • What’s blocking your progress?
    Surfaces practical and emotional blockers managers can act on.
  • How can I best support your learning and development?
    Puts ownership back on the employee while signalling commitment.
  • What kind of impact do you want to make here?
    Connects personal ambition with company goals.

The right questions transform career conversations from routine check-ins into energising growth sessions.

Why this matters for startups and SMEs

Unlike corporates, startups and SMEs don’t always have clearly defined career ladders. 

Growth can’t just mean climbing the hierarchy. It has to mean skills, autonomy, and opportunities to make an impact.

That’s actually an advantage. Employees in smaller companies often get faster access to responsibility, broader roles, and the chance to see their contribution have a direct impact. 

However, it only works if leaders make those opportunities explicit through regular conversations.

For example, Atlassian scrapped rigid annual reviews in favour of ongoing ‘Check-ins’ focused on growth and values alignment. They saw higher engagement and reduced attrition as a result.

Smaller, growing companies can’t offer endless promotions, but they can offer growth if managers connect roles to skills and purpose.

Aligning growth with ownership

Career development is about aligning personal growth with company growth. Equity is one of the most powerful tools here.

When employees own a stake in the business, development conversations shift from ‘What’s next for me?’ to ‘How can I grow while helping us succeed together?’

Employee share schemes not only reward loyalty but also reinforce a culture of shared growth. 

When employees know their personal development is tied to the company’s success, commitment deepens.

Conclusion

Retention isn’t solved by perks, and it’s not solved by pay alone.

It can be solved through career growth, and this starts with conversations.

Managers who master the art of asking better questions about skills and ambitions can unlock motivation and trust that no performance review can deliver. 

Add ownership into the mix, and career conversations become the glue that holds talent through the highs and lows of scaling a business.

Ready to see how employee share schemes work for retention and career development? Book a free call with Vestd.

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