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3 min read

How to align your pricing model with your positioning strategy

How to align your pricing model with your positioning strategy
How to align your pricing model with your positioning strategy
5:39

Your pricing model is a powerful signal. It tells the market who you are, what you stand for, and why you matter. 

Well thought out pricing reinforces your positioning. 

In this guide, you’ll learn the positioning types that demand specific pricing approaches, how models like usage-based, tiered, flat-rate, and freemium support positioning, and how to test pricing. 

Why pricing and positioning must be wedded

Positioning defines how your brand is perceived, whether as premium, disruptive, challenger, specialist. 

Pricing translates that into real value.

“Charging high prices is not the way to get rich. Being the first to establish the high-price position with a valid product story is the secret of success. Otherwise, your high price just drives prospective customers away.” - Al Ries 

Positioning must lead, and pricing follows.

Positioning types and pricing models that reinforce them

 

Positioning type

Best-fit pricing models

Examples 

Premium brand

Flat-rate at a high tier; value-based; tiered with anchor.

Starbucks raised prices to appeal to customers who value gourmet coffee. 

Product-led growth

Freemium; low-tier flat-rate; usage-based.

Many SaaS companies use freemium paths to drive adoption (e.g., Slack’s free tier ramping into paid)

Category challenger

Transparent tiers; competitive middle flat-rate; usage-based discounts. 

Good–better–best strategies (e.g., Williams-Sonoma, Patrón) use anchoring to push middle-tier upgrades. 

Niche specialist

Value-based; custom pricing; premium tiers.

New Relic shifted pricing strategies to consumption-based models, unlocking growth. 


Each positioning type naturally aligns with certain pricing models. Mismatched pricing sends mixed signals and weakens brand clarity.

Choosing your model: pros & cons

Once you’re clear on your positioning, it’s time to pick a pricing model that brings it to life. 

Each approach sends a different signal to your market, comes with its own trade-offs, and works better for some strategies than others. 

Below, we break down the most common models. 

  • Usage-based. This is ideal for scalable SaaS where customers pay for what they use. For example, companies like New Relic and Splunk shifting to consumption-based pricing saw major impact.

  • Tiered pricing. This guides customers toward desired value tiers while offering options.

  • Flat-rate. A clean and simple approach. Excellent for premium brands with predictable value. Buffer offers fixed pricing for clarity and simplicity.

  • Freemium. Low barrier for adoption, high potential for viral growth.

“Perhaps the reason price is all your customers care about is because you haven’t given them anything else to care about.” - Seth Godin

Pricing and messaging across the funnel 

Pricing isn’t just a number customers see at checkout, it’s part of your brand story from the very first touchpoint. 

Every ad, landing page, and sales conversation sets an expectation about the value you deliver. 

When your pricing reinforces that story, it feels like the natural next step. When it doesn’t, it creates friction, doubt, and lost conversions.

Think of pricing and messaging as two sides of the same coin. 

Your messaging builds the case for why you’re worth it; your pricing confirms it. 

When the two are aligned, the journey from awareness to purchase feels seamless and logical. 

  • Top of funnel (awareness). Lead with outcomes, not price. Make clear why you're worth it.
  • Middle (consideration). Use ROI calculators, clear comparisons. Transparency is critical—build trust.
  • Bottom (decision). Avoid surprises. Be crystal clear on total cost and value.
  • Post-purchase. Keep pricing predictable. Surprise hikes undermine loyalty.

Testing pricing without losing trust 

Changing what you charge is one of the fastest ways to trigger customer anxiety, but it’s also one of the most effective levers for growth if handled well. 

The challenge is that pricing touches emotions as much as budgets. Raise it abruptly or without explanation, and you risk alienating loyal users. 

Approach it transparently and with added value, and you can strengthen trust while improving your margins.

In this section, we’ll look at practical ways to experiment with pricing without damaging the relationships you’ve worked hard to build.

  1. Start with new customers before changing to existing cohorts.
  2. A/B test pricing pages to compare responses.
  3. Let existing customer retain current pricing to reward loyalty, even when new customers are charged more. 
  4. Communicate changes early, focusing on benefits.
  5. Bundle changes with upgrades to soften impact.

A case in point is Slack, which introduced price increases in 2022, but paired them with new features and annual billing discounts to cushion customer reaction.

Final thoughts

Pricing is about messaging. When your pricing model aligns with positioning, every customer interaction reinforces why you’re different fro the competition. 

Your next steps:

  • Define your positioning clearly.
  • Select a pricing model that enhances it.
  • Align messaging at each funnel stage.
  • Test strategically using real customer behaviour.
  • Monitor and iterate continuously. 

The same principle applies beyond your product pricing. If you’re offering employee incentives the structure you choose sends a strong signal about your company’s values and long-term vision. 

Just as with your pricing model, getting that alignment right can make all the difference in attracting and retaining the right people. 

You can learn more in our complete guide to employee share schemes.

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