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Graham Charlton

Graham Charlton is a content strategist. He’s been involved in digital marketing for more than a decade, having previously worked for Econsultancy. ClickZ, Search Engine Watch, SaleCycle, and LXA.

LTV:CAC

4 min read

LTV:CAC ratio: Beyond the basics

Most founders know the LTV:CAC ratio in theory: It compares the lifetime value of a customer (LTV) with the cost to acquire that customer (CAC).

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cashflow planning

3 min read

Building a cashflow system that survives growth

Cash flow problems can sink healthy, growing companies as well as weaker ones. In the first part of this series, we showed why profitable firms still...

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PSCs explained: who really controls your company?

5 min read

PSCs explained: who really controls your company?

If you’ve ever checked your company record on Companies House or noticed the acronym PSC on your Vestd dashboard, you might have wondered what it...

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Phantom shares: what they are and how they work

3 min read

Phantom shares: what they are and how they work

Phantom shares, also known as phantom stock or shadow shares, let you link employee rewards to your company’s value without transferring actual...

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onboarding from job ad

3 min read

Hiring starts with the job ad: how to onboard before day one

Most founders think onboarding starts when a new hire walks through the door, but it actually begins much earlier.

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Building a cashflow system that survives growth

4 min read

Profit vs cashflow: why good firms still go under

It’s one of the oldest paradoxes in business: companies that look strong on paper collapsing almost overnight.

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The founder’s guide to talking about pay (without losing trust)

3 min read

The founder’s guide to talking about pay (without losing trust)

Talking about money is one of the hardest and most revealing things a founder does.

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Why investors back narratives, not numbers

4 min read

Why investors back narratives, not numbers

If you’ve ever sat through a pitch deck overloaded with financial models and 10-point growth forecasts, you’ll know how easy it is to get lost in the...

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3 min read

Why common SaaS pricing tiers work (and when they don’t)

When you land on a SaaS pricing page with three familiar tiers, Free, Pro, and Enterprise, it’s not because the product team lacked imagination.

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How startups can master alignment early

3 min read

How startups can master alignment early

Startups thrive on speed, but without alignment this quickly turns into chaos.

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